GENERAL TERMS AND CONDITIONS
Effective Date: 20.10.2025
These General Terms and Conditions (“Terms”) govern the relationship between Blue Bridge Advisory, a consultancy firm registered in [Insert Country], with registered office at [Insert Address], email: info@bluebridgeadvisory.eu (“Company,” “we,” “our,” or “us”), and any person or entity using our website (https://www.bluebridgeadvisory.eu/) or our services (“User,” “you”).
By accessing our website, submitting an inquiry, or entering into a service contract with us, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must refrain from using our website or services.
1. DEFINITIONS
For the purposes of these Terms:
“Company” – Blue Bridge Advisory, its founders, employees, and authorised representatives.
“User” – Any natural or legal person who visits the website, submits an inquiry, requests a consultation, or otherwise interacts with the Company.
“Services” – Consultancy, advisory, and related professional services offered by the Company, including but not limited to:
Legal and compliance advisory (including intellectual property, corporate, commercial, GDPR, and regulated industries licensing).
Regulatory strategy and EU funding guidance.
Business risk and governance consulting.
“Inquiry” – A request for information or service submitted via the website contact form, email, or any other communication channel.
“Associated Consultant” – Any external professional or partner engaged by the Company to assist in the provision of services.
2. APPLICATION OF THE TERMS
2.1 These Terms apply to all interactions between the User and the Company through the website or any other communication channel.
2.2 They also apply to the negotiation, conclusion, and execution of service contracts between the Company and the User.
2.3 These Terms do not replace or override any specific service agreements; in the event of a conflict, the written service agreement will prevail.
2.4 The Terms do not apply to legal representation in court or notarial services unless expressly agreed upon in writing.
3. IDENTIFICATION AND PERSONAL DATA
3.1 The Company may collect and process information provided by the User when making an inquiry or entering into a contractual relationship. This may include, but is not limited to:
Name and surname
Personal identification number (if required)
Email address, telephone number, and physical address
Company details (if applicable)
Any documents or information voluntarily provided by the User
3.2 Personal data is collected for:
Providing and improving our services
Communicating with the User
Preparing and executing a service contract
Complying with legal obligations
3.3 The Company ensures the confidentiality and security of personal data in compliance with the General Data Protection Regulation (GDPR). For more details, please see our Privacy Policy.
3.4 The Company may share personal data with associated consultants, lawyers, or third parties only where necessary for contract performance or legal compliance.
4. ORDERING AND EXECUTION OF SERVICES
4.1 Service requests can be made via the website contact form, email, telephone, or other agreed means of communication.
4.2 Each request will be reviewed, and the User will receive a written proposal detailing the scope of work, timelines, and applicable fees.
4.3 A contract is considered concluded once both parties confirm acceptance in writing (including by email).
4.4 The Company reserves the right to refuse a request without obligation to provide reasons.
5. TYPES OF SERVICES
5.1 The Company offers, among others:
Introductory consultations to assess needs
Legal and regulatory advisory, including intellectual property
Strategic compliance and governance guidance
Support with EU regulatory applications and funding processes
5.2 Fees are determined individually based on complexity, duration, and required expertise. Where applicable, pricing may be influenced by minimum fee requirements under local or EU law.
6. WITHDRAWAL AND COMPLAINTS
6.1 The User may withdraw from a service contract within 14 days of conclusion without giving a reason, provided that performance has not yet commenced.
6.2 Withdrawal must be communicated in writing via email to info@bluebridgeadvisory.eu.
6.3 If services have already begun, withdrawal is subject to payment for the portion of work completed.
6.4 If the Company has incurred costs before withdrawal, it may deduct such costs from any refund due.
6.5 Complaints regarding service quality must be submitted in writing within 14 days of service completion, with sufficient details to assess the claim. The Company will investigate and respond within a reasonable period.
7. INTELLECTUAL PROPERTY
7.1 All content on the website, including text, graphics, logos, and resources, is owned or licensed by the Company and is protected by copyright and other applicable intellectual property laws.
7.2 Users may not copy, reproduce, distribute, modify, or create derivative works from the website or its contents without prior written consent.
7.3 Where the Company delivers written reports, templates, or other intellectual work products, these are for the User’s internal use only and may not be shared with third parties without consent.
8. LIABILITY
8.1 The Company is not liable for indirect, incidental, or consequential damages arising from the use of its website or services.
8.2 Liability for direct damages is limited to the amount paid by the User for the relevant service.
8.3 Nothing in these Terms limits liability for fraud, intentional misconduct, or cases where liability cannot be excluded under applicable law.
9. ADDITIONAL PROVISIONS
9.1 If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
9.2 These Terms may be updated periodically, and the latest version will be published on our website.
9.3 Users will be notified by email of any material changes within 7 days of such changes taking effect.
9.4 These Terms are governed by the laws of Bulgaria and applicable EU legislation. Disputes shall be resolved by the courts of Sofia, Bulgaria.
Acceptance of Terms:
By using the website or engaging our services, you acknowledge that you have read and agree to these General Terms and Conditions.